Vacancy Sales Supervisor
Skills Summary:
Skills Summary:
- Demonstrated leadership/supervisory skills
- Ability to empower and develop a team
- Ability to collaborate and function as a member of a team
- Ability to execute plans and strategies
- Strong leadership, interpersonal and communication skills
- Strong organizational skills and the ability to adapt quickly to changing priorities
- Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
- Commitment to exemplifying the highest integrity and professional business standards
Overview:
- Drive and exceed sales goals by executing Macy's initiatives
- Lead the push toward selling through coaching and recognition
- Review reports, identify deficient areas and partner with Sales Manager to implement action plans
- Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process
- Ensure accuracy of promotional presentation; communicate advertising and sales information to Associates
- Strengthen attendance and weekend hours compliance among staff
- Motivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts
- Review your personal Selling Area Scorecard monthly for your Associate Turnover, Sales & Star Rewards results
- Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented
- Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagement
- Review & utilize Associate Scorecards to provide recognition; partner with Sales Manager to develop and communicate strategies to improve results
- Observe Associates twice daily through formal observations focusing on selling behaviors; ensure Associates are providing an outstanding shopping experience to all customers
- Coach to Associate Scorecard metrics weekly through daily informal observations defining one focus metric and behaviors to improve an individual metric
- Ensure optimum sales floor coverage and lead selling initiatives throughout the store as required
- Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment
People:
- Partner with Sales Manager to interview and employ selling focused Sales Associates
- Engage in Macy's recognition program; reward Associates with recognition cards
- Provide input to performance evaluations; ensuring Associates participate in the development of individual performance improvement plans
- Make recommendations on Associate promotion, advancement, talent development and termination
- Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
- Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction
- Coordinate Associate vacation scheduling and paid time off for Sales Manager's total area of responsibility
💼 La Empresa es
Macy's
🌎 Dirección de la Empresa
Plaza Las Americas
📢 Campo de Trabajo
Sales Supervisor
⏲ La Experiencia
Requerida
📩 Contactar la Empresa
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